Terms of Service

Last updated: June 19, 2026

Welcome to Wren Tools. These Terms of Service govern your access to and use of our website at wrencotools.com and any purchase you make through it. Please read them carefully before placing an order. By browsing our site or completing a purchase, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

To use this website and place orders, you must be at least 18 years old and legally capable of entering into binding contracts under the laws of the state in which you reside. By using our site, you represent and warrant that you meet these requirements. Wren Tools reserves the right to refuse service to anyone for any lawful reason.

2. Scope of Our Offer

Wren Tools sells professional and consumer-grade hand tools, power tools, and related tool accessories exclusively for use within the United States. All product listings, images, and descriptions on our site are for informational purposes and are subject to change without prior notice. The display of a product on our website does not constitute a binding offer; a binding contract is formed only when we confirm your order and process payment successfully.

3. Ordering Process

When you add items to your cart and proceed through checkout, you are submitting an offer to purchase. You will receive an automated order confirmation email once payment is processed. This confirmation does not guarantee availability. If an item is found to be out of stock after your order is placed, we will notify you promptly and issue a full refund for that item.

Wren Tools reserves the right to cancel or refuse any order at its discretion, including orders that appear fraudulent, orders with incorrect pricing due to a technical error, or orders placed by previously suspended customers. If we cancel your order, you will receive a full refund.

4. Pricing and Payment

All prices displayed on our website are in U.S. Dollars (USD) and are subject to change without notice. The price you see at the time you complete checkout is the price you will be charged.

Sales tax: applicable sales tax is calculated at checkout based on the delivery address. Tax rates vary by state and locality in accordance with U.S. law.
Payment methods: we accept all major credit and debit cards and other payment options displayed at checkout. Payment is charged at the time of order confirmation.
Pricing errors: if a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order and refund any amount charged, even after a confirmation email has been sent.

5. Shipping and Delivery

Shipping options, costs, and estimated delivery times are presented to you during checkout before you finalize your purchase. For complete details on our shipping practices, please review our Shipping Policy. Title and risk of loss for your order pass to you upon delivery to the shipping carrier.

6. Returns and Refunds

Our return and refund practices are governed by our Return and Refund Policy, which is incorporated into these Terms by reference. We encourage you to review it before purchasing.

7. Acceptable Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. The following conduct is strictly prohibited:

Attempting to gain unauthorized access to any part of our website or its underlying systems.
Using automated tools (bots, scrapers, crawlers) to extract data from our site without written permission.
Submitting false, misleading, or fraudulent information during checkout or in any communication with us.
Engaging in any activity that disrupts, degrades, or impairs the performance or availability of our website.
Reproducing, distributing, or commercially exploiting any content from our website without our prior written consent.

8. Intellectual Property

All content on wrencotools.com, including but not limited to logos, graphics, photographs, written copy, product descriptions, and software, is the exclusive property of Wren Tools or its licensors and is protected by applicable U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, modify, publicly display, or distribute any content from our site without express written authorization. Any unauthorized use may result in legal action.

9. Product Use and Safety

Tools sold through Wren Tools are intended for use by adults who are familiar with standard safety practices for the relevant tool type. Always read the manufacturer's instructions and safety guidelines before using any tool. Wren Tools is not responsible for injuries, property damage, or any other harm resulting from improper use, misuse, or failure to follow safety precautions.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Wren Tools provides this website and its content on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Limitation of Liability

To the maximum extent permitted by law, Wren Tools and its officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or from any product purchased through it, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or your purchase shall not exceed the amount you paid for the specific order giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Wren Tools and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our website, your violation of these Terms, or your infringement of any third-party rights.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law provisions. Any dispute arising under or relating to these Terms or your purchase from Wren Tools shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, or through a court of competent small claims jurisdiction, at the election of the claimant. You waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Third-Party Services and Links

Our website may link to third-party websites or rely on third-party services (such as payment processors or shipping carriers). These third parties operate independently, and Wren Tools is not responsible for their content, privacy practices, or service quality. Engaging with third-party services is at your own discretion and risk.

15. Modifications to These Terms

We may revise these Terms at any time by posting an updated version on this page with a new "Last updated" date. Changes take effect immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

16. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and Wren Tools with respect to your use of our website and your purchases. They supersede all prior communications, proposals, or agreements, whether electronic, oral, or written, between you and us.

17. Contact

Questions about these Terms may be directed to contact@wrencotools.com or by mail to Wren Tools, 4102 Desert View Dr, San Antonio, TX 78217, United States.